Customer Support

Our highly qualified Customer Support team are here to help you with any questions that you may have regarding our products.

Our Customer Support working hours are Monday to Thursday 08:00 – 17:00 (UK Time) & Friday 08:00 – 16:30 (UK Time). We aim to reply to every email within 2 working hours. Emails received outside of these working hours will be replied to the following working day.

We regularly carry out Customer Satisfaction Surveys in which the customer is asked to rate their experience with Electrix. According to our latest stats, 99.6% of customers surveyed rated our service as Good to Excellent (based on January 2015 to June 2015 figures)

Please contact our support team using the form below, or by emailing

Electrix Customer Support

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